Resource Library

The Valuable Opportunity with Positive Pay

Webinar

Learn more about Centrix/ETMS, our positive pay solution that prevented $1.4B in ACH and check fraud in 2023. We also share Datos Insights' research that reveals the opportunity FIs are missing by not effectively selling and charging for positive pay - receive tips on how to take advantage of this opportunity.

• Centrix

Shifts in the 2024 Commercial Loans and Deposits Markets - and How Your FI Can Respond

Webinar

Just over a year after the crisis that shook the commercial banking industry, we're taking stock of where things now stand in the market, by tapping into Q2 PrecisionLender's unique data set.

• PrecisionLender

ACH Protection from Today's Smart Fraudster

Webinar

A discussion of the current fraud environment and gain an understanding of how Centrix/PIQS significantly mitigates today's ACH risk threats, produces faster, more thorough reviews and ensures compliance.

• Centrix

Q2 Centrix Series: NextGen Centrix

Webinar

Find out what Centrix has planned to help your FI battle fraud.

• Centrix

Hype or Hope: The 2024 Retail Banking Trends Faceoff

Webinar

In the next session of our Q2 Presents: Relationship Matters series, we’re taking the expert therapy live—with two of retail banking's most respected insiders. The experts will separate the hopeful from the hype(ful) in a candid discussion of 2024’s top trends, and their effects on consumer relationships. Moderated by Q2 SVP of Customer Success Melissa Haire, we’ll dig into the 2024 Retail Banking Trends and Priorities Report and share insights and analysis on: Personalization versus engagement The data, analytics, and AI gap Retail banking's real state of digital maturity

• Consumer Banking

The State of Commercial Banking Webinar, January 2024 Analysis

Webinar

Find out what our Q2 PrecisionLender data and other industry research can tell you about what to expect in the coming year.

• Business Banking

Frictionless Deposits: The Q2 and Plaid Connection

Webinar

Unlock Seamless Deposit Growth Join our exclusive webinar and discover the dynamic duo of financial technology! Use Q2 and Plaid to give your customers a frictionless onboarding experience, eliminate abandonment, and get more new accounts funded.

• Fintech Solution Set

Take the pain out of expense management

Webinar

Support your SMBs with Q2 Spend Manager. Today, 66% of small businesses manage receipts and expenses manually while 80% of them cite expense reconciliation as their most painful task. Learn how to supercharge your online and mobile banking experience for your SMBs.

• Business Solutions

Fintech Jam Session Featuring Q2 Discover, Powered by Pendo

Webinar

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Want to Boost the Value of Your SMB Portfolio? Make It Personal

Webinar

• Commercial Solution Set

Live from the FIs: Why Using Centrix is Non-Negotiable

Webinar

An immersive look at Centrix from FIs just like you We’ve gathered three Centrix customers from a variety of financial institutions to share how they’ve been able to automate, simplify, and strengthen their line of defense for customers no matter their size, type, or transactions. They’ll cover things like why they chose Centrix in the first place, the specific problems their Centrix solutions have solved for them, how it’s changed their businesses, and so much more.

• Centrix

The State of Commercial Banking Webinar July 2023 Mid-Year Update

Webinar

• Commercial Solution Set

Planning for RTP® and FedNow℠ Services: Are You Ready?

Webinar

• Commercial Solution Set

Chasing Deposits in a Liquidity Crisis

Webinar

Even before headlines reported the recent commercial bank failures, last year's series of interest rate hikes already had bankers focused on growing deposits, protecting the deposits they already have, and stepping up loan loss provisions. In this webinar, we'll review stories from examining Q2 | PrecisionLender's proprietary data on what's going right-and what could go wrong-in the chase for deposits.

• Commercial Solution Set

Ready to get serious about stopping check fraud?

Webinar

The world has largely returned to normalcy, but check fraud has gone “crazy bananas.” In 2022, check fraud became a serious threat to banking and in 2023, there’s no more room for monkeying around. Find out how to put a hard stop to check fraud with Centrix/ETMS—our automated positive pay solution can bring more sanity and far less risk to your transaction management.

• Centrix

Bring a healthy dose of protection to ACH payments

Webinar

A spreading pandemic is no longer a threat, but that’s not the case when it comes to payments fraud. Join us for a discussion of the current fraud environment and gain an understanding on how Centrix/PIQS can greatly mitigate ACH risk, produce fast, thorough reviews, and help ensure effective compliance.

• Centrix

2023 Retail Banking Trends Deep Dive

Webinar

Q2 and industry thought leader Jim Marous took a deep dive into his recently published report, “Retail Banking Trends and Priorities 2023.” Insights from the report—which we discussed in detail during this livestream event—are the result of comprehensive global research that included more than 600 financial services executives.

• Consumer Banking

Improve your FI’s immunity to transaction disputes

Webinar

The pandemic may have ended, but transaction disputes haven’t. A booster like Q2’s dispute tracking system, Centrix/DTS, may help. Learn how it can enhance the account holder experience, automate processing, and simplify compliance while freeing up resources and saving money.

• Centrix

Caring with People. Scaling with Technology.

Webinar

In this on-demand jam session, two of your peers will talk about why they partner with fintech Glia, their use cases, and the benefits and successes they’ve gleaned from rolling it out.

• Innovation Studio

The State of Commercial Banking: January 2023

Webinar

Watch the annual release of Q2’s State of Commercial Banking market analysis. You’ll get exclusive insight into commercial banking market trends for 2022 and the opportunities and challenges that lie ahead in 2023.

• Commercial Solution Set

Delivering Speedy, Scalable, and In-Demand Innovation: a Q2 Customer Spotlight

Webinar

Citizens & Northern Bank has partnered with Q2 for more than a decade—and together we’ve seen a lot of change. Change in customer expectations; technology; and how, when, and where that technology is delivered and used. Q2’s curated reseller solutions have helped C&N keep pace with this change, enabling the bank to deliver speedy, scalable, and in-demand innovation to its customers.

• Innovation Studio

Five Digital Imperatives for Maximizing Growth & Efficiency in a Recession

Webinar

• Business Solutions

More than a Score: Improve your ROI with Personalized Offers and Actionable Advice

Webinar

See SavvyMoney walk through their user experience and credit score “offer engine” to show you how your account holders can take control of their financial lives with easy-to-understand, actionable advice about their credit—and how you can gain more visibility into users’ credit score trends, increase engagements, and run targeted lending campaigns.

• Platform

Innovation Studio Summer Partner Showcase

Webinar

Through Q2’s Innovation Studio, financial institutions can offer account holders a wide variety of fintech products in an app store-like environment. Or FIs can deploy third-party solutions directly to their account holders’ digital banking environment. Either way, it’s an exciting, innovative approach to creating differentiated banking experiences for consumers and businesses. Learn more about Innovation Studio, meet our newest technology partners, and see live demos of their products and solutions during our Tuesday, June 21 Partner Showcase.

• Innovation Studio

Ready for the imminent disruption of commercial banking?

Webinar

Join Dean Jenkins, VP of Product Marketing at Q2, as he leads a discussion with Christine Barry, Head of Banking & Payments Insights & Advisory at Aite-Novarica Group and Katherine Weislogel, Executive Vice President, Head of Treasury and Payment Solutions at Synovus. They’ll share the ways FI have already started embracing disruption, engaging deeply with commercial customers in the digital channel, and transforming commercial banking journeys.

• Commercial Solution Set

Why DCS, Why Now?

Webinar

It’s critical that your FI stays on point with on-screen, on-demand customer service that aligns with the expectations of today’s digital-first world. Join acclaimed industry analyst Rick DeLisi as he discusses the difference that digital customer service (DCS) makes in the financial services space.

• Innovation Studio

Keys to a Successful Digital Banking Onboarding Process

Webinar

With more consumers researching and opening new banking accounts on digital channels, the need for a strong multichannel onboarding process has never been more important. Without a focused commitment to building real-time engagement across the entire customer journey, revenues and loyalty can be lost. In this webinar, Jim Marous and Lee Willis will discuss the keys to developing a winning onboarding program.

• CardSwap

How to Identify and Monitor Customers Posing the Greatest Risk.

Webinar

Traditional risk management is manual, siloed, and can impact your FI's ability to grow. Each payment channel (ACH, loans, RDC, wire, etc.) presents risk, and together they create a complex landscape with compounded threats. With so many variables across multiple channels, it’s difficult to pinpoint your greatest areas of risk and to ensure a proper monitoring strategy is in place for each one. Learn how financial institutions are developing processes and deploying technology to reduce risk exposure and improve back-office efficiencies that drive growth.

• Centrix

Are you prepared for what's next in small business banking?

Webinar

Q2 & Barlow Research Present: Threats and Opportunities to your SMB Portfolio

• Business Banking

The State of Commercial Banking: January 2022 Market Analysis

Webinar

Explore commercial banking market trends from 2021 and examine the opportunities and challenges that lie ahead in 2022. To access the full State of Commercial Banking report, click on the download button below.

• PrecisionLender

From Nice-to-Have to Must-Have: Differentiate your Commercial Offerings with Q2’s All-in-One Positive Pay Solution

Webinar

This on-demand webinar features an interactive walkthrough of Q2's Positive Pay solution and its many benefits, including: A comprehensive suite of positive pay solutions, full account reconciliation, and reporting functions all in one tool. Cutting-edge automation and a streamlined user experience that replaces the inefficient, manual processes of traditional systems. Back-office and customer-facing functionality with seamless integration. The ability to scale your commercial offerings to better support corporate accounts of all sizes

• Commercial Solution Set

The ClickSWITCH Difference: Driving Direct Deposits in Just a Few Clicks

Webinar

In this on-demand webinar featuring Product Strategist Cale Johnston, you'll see and learn about ClickSWITCH, a digital account switching tool that automates the transfer of direct deposits and recurring payments to your FI—leading to more deposits and non-interest fee income, cross-selling opportunities, and other revenue-generating services.

• ClickSWITCH

Innovation, Integration and Holistic Experiences: The Future of Cash Management

Webinar

Christine Barry, Head of Banking and Payments Insights and Advisory and John Schulte, SVP & CIO at Mercantile Bank of Michigan discuss cash management innovations, improving experiences, and driving greater efficiency in commercial banking.

• Commercial Solution Set

Learn more: Driving efficiency and digital strategy with modern back-office tools, real-time data insights

Webinar

Hear real-world examples of how having the right tools and insights will empower your staff to effectively grow your business and support your account holders.

• Business Banking

Q2 Partner Marketplace Webinar

Webinar

In this webinar, we’ll provide an overview of the Q2 Partner Marketplace solution and showcase multiple partners’ products FIs can add at no cost after adopting the program.

• Business Solutions

Partner Accelerator: A new paradigm for fintech partnership

Webinar

Learn how the Q2 Partner Accelerator can provide a fast, easy way to add fintech products to your digital banking environment.

• Innovation Studio

Fight fire with fire when it comes to SMB lending

Webinar

Take a few minutes and get a look at Q2's new SMB Lending solution for FIs.

• Business Solutions

Q2 and ClickSWITCH offer digital account switching

Webinar

Learn more about CLickSWITCH, a Q2 company allowing simple, fast digital account switching for consumers. Your FI using ClickSWITCH will capture more direct deposits and increase profitability.

• ClickSWITCH

Listen to ways to win the battle for the small business customer

Webinar

Q2 experts discuss the value of bringing personalized financial experiences to small businesses. They'll also offer tips on ways your FI can achieve this.

• Business Banking

Turning Prospects into Primary Banking Relationships

Webinar

Learn more about Q2's end-to-end solutions and the ways Q2 helps FIs better target applicants, streamline the application process, and drive engagement.

• Business Solutions

Obtain information on disrupting your business, challenging assumptions, and choosing digital for the future

Webinar

Listen to Q2's Mukul Mittal in an October 2020 round of the Monitor Lightning Talks. Mukul speaks with DLL CIO Rafe Rosato on "how to disrupt your business" to improve and grow through digital.

• Business Solutions

The State of Commercial Banking - 2021 Market Analysis

Webinar

Q2’s Gita Thollesson highlights market trends from 2020 and looks at opportunities and challenges in 2021. Among the questions she addresses are whether bankers getting back to pursuing new business or if client retention is their main focus.

• PrecisionLender

A Look at the Top Challenges Facing FIs in Serving Business Customers

Webinar

Q2 thought leaders discuss the changes in small business banking and what FIs can do to compete with fintechs.

This webinar was hosted in partnership with Nacha. Registrant contact information will be used in accordance to their Privacy Policy.

• Business Banking

How Q2 Improves Commercial Banking

Webinar

See the many ways Q2 can help your FI and commercial customers. From payments to compliance and reporting, there's a solution to help.

• Business Banking

Q2's Lou Senko discusses the key principles of net-gen data privacy

Webinar

Q2's CIO gives you a peek under the hood at new data privacy principles and concepts to consider for the next generation of payment security.

This webinar was hosted in partnership with Nacha. Registrant contact information will be used in accordance to their Privacy Policy.

• Business Banking